971 chocolates

Last updated: 03.02.2026

This Cookie Policy (the “Policy”) explains how [legal entity name], registered with the Serbian Business Registers Agency (SBRA / APR) under company registration number (MB) [……], tax identification number (PIB) [……], with registered seat and address at [……] (the “Company”, “we”, “us”, “our”) uses cookies and similar technologies on [domain / website URL] (the “Website”).

This Policy should be read together with our Privacy Policy available at: [……].

I. General Provisions

1. Scope. This Policy applies to visitors and users of the Website and describes (i) what cookies and similar technologies are, (ii) which categories we use, (iii) for what purposes, and (iv) how you can manage your preferences.

2. Controller. For the purposes of personal data processing performed through cookies and similar technologies, the Company acts as a data controller, unless explicitly stated otherwise for third-party cookies.

3. Applicable framework. We apply this Policy in line with the Serbian personal data protection framework and the general rules applicable to electronic communications and online tracking. Where cookies or identifiers qualify as personal data, we process them in accordance with the principles and legal bases described in the Privacy Policy.

4. Updates. We may update this Policy from time to time (e.g., to reflect changes in the cookies used, our processing operations, or legal/technical developments). The “Last updated” date will show the most recent revision.

5. Contact. For questions regarding this Policy or your cookie preferences, please contact us at: [email] / [postal address]. If applicable, our data protection contact/DPO is: [……].

II. Information We Collect Through Cookies

When you visit the Website, cookies and similar technologies may collect information such as:

browser type/version and device information;
IP address (which may reveal approximate location);
pages viewed and navigation patterns;
interactions with Website features (e.g., log-in status, language, cart/session status);
referral/source information (e.g., marketing campaigns), where applicable.

Some of this information may be considered personal data (e.g., online identifiers) depending on context and combination with other data.

III. What Are Cookies and Similar Technologies?

Cookies are small text files placed on your device (computer/phone/tablet) when you visit a website. Cookies help the website function, improve user experience, remember preferences, and (if you allow) support analytics and marketing.

We may also use similar technologies (e.g., pixels, tags, SDKs, local storage) that perform comparable functions (collecting usage data, enabling features, measuring performance, or delivering personalized content/ads).

IV. How We Use Cookies (Categories, Purposes, Legal Basis)

We classify cookies (and similar technologies) into the following categories:

1. Strictly Necessary Cookies

These cookies are required for the Website to operate and for security/session management. They enable core functionality (e.g., page navigation, access to secure areas, fraud prevention).

Legal basis: necessary for the operation of the Website and/or to provide requested services.

Consent: typically, not required for strictly necessary cookies.

2. Functional / Preference Cookies

These cookies remember choices you make (e.g., language, region, saved preferences) and provide enhanced features.

Legal basis: depending on the feature, necessary for requested functionality and/or your consent.

Consent: where not strictly necessary, they are used only if you consent.

3. Analytics / Performance Cookies

These cookies help us understand how visitors use the Website (e.g., most visited pages, traffic sources) so we can improve performance and user experience.

Legal basis: your consent.

Consent: used only if you consent.

4. Marketing / Targeting Cookies

These cookies may be used to deliver content and advertisements more relevant to you, measure campaign effectiveness, and build audiences (including retargeting), potentially across websites and services.

Legal basis: your consent.

Consent: used only if you consent.

Cookie List. A current list of cookies and similar technologies used on the Website (including name, provider, purpose, category, and duration) is available here: [link to cookie list].

Third-party cookies. Some cookies may be placed by third-party providers (e.g., analytics/advertising tools) acting as separate controllers or processors. Where such tools are enabled, you will be informed via the cookie banner/preference center and can choose whether to allow them.

V. Cookie Preferences and Settings (Consent Management)

1. Cookie Banner / Preference Center. When you first visit the Website (and periodically thereafter), you will be presented with a cookie banner that allows you to:

Accept all cookies;
Reject non-essential cookies; and/or
Customize your preferences by category.

2. Withdrawing consent. You can change or withdraw your consent at any time by using:

the “Cookie Settings” link/button available on the Website (e.g., in the footer): [describe placement]; and/or
your browser settings (see Section VI).

3. Effect of refusal/withdrawal. If you reject or withdraw consent for non-essential cookies:

strictly necessary cookies will continue to operate;
some features may become unavailable or less functional;
analytics/marketing features will be disabled to the extent dependent on those cookies.

VI. Deleting Cookies and Browser Controls

You can delete or block cookies via your browser settings. Most browsers allow you to:

view stored cookies;
delete all or selected cookies;
block cookies from specific sites; and/or
block third-party cookies.

Please note that disabling cookies may affect Website functionality. For instructions, refer to your browser’s official help pages (e.g., Chrome, Safari, Firefox, Edge).

VII. External Links, Updates, Complaints

1. External links. The Website may contain links to third-party websites. We are not responsible for the cookie practices or content of those third parties. Please review their cookie/privacy policies separately.

2. Updates. We may update this Policy as described in Section I.4.

3. Complaints. If you believe your rights have been infringed, you may contact us first (Section I.5). You also have the right to lodge a complaint with the competent Serbian authority for personal data protection: the Commissioner for Information of Public Importance and Personal Data Protection.